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Darren Harvey CV

Role : CEO

Profile : Has been a leading consultant in business intelligence within

multinational clients since 1999.


Personal Details

Full Name - Darren Harvey

Nationality - British

Location - UK – Dorset

UK Security Clearance: EXPIRED

Office -+ 44 1202 313619

Mobile - + 44 7830 130 600

Mail -


Professional Summary

·     A practiced solutions architect, development consultant and team lead of management information business intelligence initiatives, enterprise data warehouse development, analytics, trending and forecasting systems and information visualization solutions.

·     Following a proven set of conventions and appropriate methodologies, can prove best practice analysis, management and development of multiple enterprise deliveries.

·     Completed 50 high profile Business Intelligence and information related implementation projects.

·     Master of building rapport with extensive people skills and a great capacity to succeed in challenging situations political and technical.

·     Excellent listening, leadership and client handling and customer facing interpersonal skills.

·     Results focused with strategic foresight and clarity, exceptional documentation and conclusive work streams.

·     Distinctive ideas generator with problem solving, business analysis, design and process acumen.

·     Technically resourceful with an array of skills in design, engineering, data management and IT to an advanced level.

·     Ability to plan, co-ordinate and mentor, within timescales and expectations.

·     Prince2 Practitioner, Scrum Alliance Certified Scrum Master and Agile development team leader

Skills Summary

·     MCITP & MCTS Microsoft Accredited Business Intelligence Developer SQL Server Development Specialist (SQL 2005,SQL 2008 R2,2012) and MCTS Microsoft Office SharePoint Services technical specialist (MOSS 2007/2010/2013). Application Development with ASP.Net 4/4.5 and MVC 3.

·     Report and analysis creation expert in SharePoint, Qlikview, Business Objects XI, SQL Server Reporting Services SSRS, Performance Point, Powerview, Powerpivot, Cognos 8, Crystal Reports, Oracle Reporting, Access Reporting, .NET charting and reporting, Flash Report Generation, PHP development , PowerPoint

·     Data modeller and designer of relational data warehouses and information applications in SQL Server 2000/2005/2008, Oracle and MySQL utilizing Erwin, ERStudio and/or Visio, Strong T-SQL programmer and practitioner of Kimball, Inmon and Lindstetd methodologies.

·     ETL / ELT Development expert in SSIS, BO Data Integrator, Informatica PowerCenter, Ab Initio, Data Man. Well-equipped in  C# Programming.

·     OLAP data warehouse specialist and Semantic Business Intelligence development expertise through SQL Server Analysis Services / 2005/2008 SSAS, Cognos, Business Objects Universes, Oracle Discoverer/Hyperion and developer of additional bespoke systems. Strong scripter of MDX and DMX.

Team development, Mentoring and training.

Building, motivating, nurturing development technicians in Business Intelligence and Data Warehouse development

7 Years

Project Management of data related projects

Planning, Control, Change Management, Budget Planning, Resource & timeline management

8 Years

Systems Analysts, Design and implementation

Network infrastructure, Server/Hardware configuration and security                

11 years 

Business Analysis / Design within BI and Data Warehousing

Ability to design processes procedures and documentation. Understand and negotiate, plan and prioritize.

11 years 

MIS/Business Intelligence Development

Database/Mart development, Reporting design, MI Analysis and Business Objects, Oracle and SQL Server deployment   

11 years 

Performance/Visualization Information, MI and Data Analysis

Advanced SQL Server, Business Objects Crystal Reports, Access, Excel Development              

10 years 

Data Architecture

Dimensional modelling, Data warehousing design and Business Intelligence           

9 years   

Application Development

Programming, testing and implementation

7 years

Industry Exposure

·     Energy, Utilities

·     Investment Banking

·     Media, Television and Online Web Analytics

·     Stock Exchanges, Trading Systems

·     Processes and ticketing transactional processing,

·     Capital Markets Banking, Loans, Hedging and Mortgages

·     Insurance, Financial & Large Call-Centres.

·     Clearing, BACS and Payment processing.

·     Banking and ATM processing.

·     Retail and Point Of Sale Transactional processing.

·     Health & Leisure (Fitness/Sports) Membership Retail

·     Travel industry airline, hotel, car and rail booking

·     Global Language and Currency Data Warehousing considerations







On-site Experience



July 2010 – October 2012

Solution Designer/Architect (BI)


Clear Channel Media, London

Clear Channel UK is part of Clear Channel International (CCI) which works with advertisers to create inspiring out-of-home advertising campaigns in 30 countries across Europe and the Asia-Pacific region. The company has a growing portfolio, which is currently made up of over half a million displays, which span traditional and digital formats on roadside billboards, street furniture and in retail, point of sale, airport, transit and lifestyle environments. It employs over 5,000 people and, in 2010, its revenue was $1,508m. Clear Channel are to embark on an ambitious global data centralization project consolidation AX financial data, Sales and Operational Panel data, presenting within a rich application platform online and on multiple media.

Required Responsibilities:

·     To provide and overall solution design for the infrastructure, development method and data model.

·     To offer technology expertise in fields of Business Intelligence principally on Microsoft SQL server 2008 R2 suite, 2012 SSIS, SSAS and SSRS and ASP.Net and Strategy Companion.

·     To understand international constraints, resolve risks and issues and delivery according to budget and timelines.

·     To shape requirements and offer analysis and co-ordinate expertise for new thinking analytics, rich visualisation and advanced data mining.

Solutions Synopsis:

·     The strategic solution pulled together already established resources in terms of developers and infrastructure, implementing a new configuration of the virtual server estate and purchasing new physical database servers installed with SQL Server 2012.

·     Data Collection processes in real time and overnight from 16 countries designed and configured in SSIS 2012.

·     OLAP technology exploited to get ‘what if’ and ‘deep dive’ analysis

·     A high viz online platform installed for web reporting via iPad, mobile device and wall screens, in addition to standard office access.

Role Dimensions:

Media, Advertising, Rich Presentation, Multi-Lingual, International Data Warehousing, Solutions Architecture, Systems Design, ETL, Team Leading/mentoring.


August 2012 – November 2012

Solution Designer/Trainer (BI)


LV=, Bournemouth

With over 5,500 employees working in 17 offices across the UK, we are the UK's largest friendly society and a leading financial mutual, with more than five million members and customers. LV= provide life, car and house insurance via web and broker channels. The BI team is well established and undergoing a transformation into Microsoft technologies to save on cost and improve service.

Required Responsibilities:

·     To provide designs, training and architectural support on exploitation of Analysis Services and cube analysis technology.

·     Assist and direct the design of re-engineering of established MI reporting, moving from a very complicated Excel provision to SSRS via SSAS platform.

·     To communicate table structure, data collection processes and view in Oracle PL SQL and Data Warehousing.

·     To show how Sharepoint 2010 can be a working platform for internal BI and MI provision.

·     To take care of MDX scripting and complicated development.

Solutions Synopsis:

·     All the business data is collected into an Oracle data warehouse, with solid tight Kimball methodology processes.

·     Business views were derived to transform the data into a respectable format to make the most of the Analysis Services.

·     Reporting Services is configured and very interesting and new ways of creating reports were shown to connect to the cubes and replicate legacy BI with new capabilities.

Role Dimensions:

Insurance, Training, Solutions Architecture, Systems Design, Oracle Data Warehousing, Analysis Services, Reporting Services



July 2010 – October 2012

Business Intelligence Solution Designer/Architect Team Lead


British Gas Centrica, London / Oxford / Leicester

British Gas is the UK’s primary energy provider. The Company is currently divided into sub companies to separate business from residential electricity and gas supply. All new technology projects are handled for both arenas by IS and Business Intelligence functions by the Application Design and Development team.  All new BI projects are allocated to one of the lead architect/designers of Business Intelligence solutions. These projects range from small tactical changes to nationwide corporate flag ship systems.

Required Responsibilities:

·     To provide designs and architectural support on numerous high profile projects.

·     To offer technology expertise in fields of Business Intelligence principally on Microsoft SQL server 2008 R2 suite, Sharepoint 2010 and SAP BW and Business Objects XIR3.

·     To take on a position of design authority and delivery manager (scrum master) to numerous projects.

·     To manage development team, infrastructure and quality.

·     To deliver a viable strategic MI/BI solution to the nationwide SMART meter rollout

·     To deliver a centralised Business Data Warehouse with central MI functions.

·     To deliver a portfolio of MI advances and small projects understanding the requirements and converting the standing or required process into a supported solution.

·     To shape requirements and offer analysis and co-ordinate expertise for new thinking analytics and advanced data mining.

Solutions Synopsis:

·     All strategic solutions are designed for a SAP BW using BODS and Business Objects delivery with the majority of development carried out by off shore and in house development teams.

·     All data warehouse, tactical and immediate solution designed and delivered using MS SQL Server 2008R2, SSIS, SSAS, SSRS and Sharepoint 2010 with Performance Point, Power Pivot, Report Builder 3 and Excel and Visio services.

·     The SMART Meter BI program is to be built within phases initially upon MS SQL Server and Teradata.

·     The BRITE Debt Management BI Design.

·     The EIDA Smart Metering data cleansing and editing system.

·     The Online Consumption Hub database.

·     MI and Data Transfer tool s and applications developed for User interfaces both internal and Customer facing, MVC3 Silverlight, Adobe Flex.

Role Dimensions:

Utilities, Energy, Data Warehousing, Solutions Architecture, Systems Design, Large Data Consolidation, ETL, Team Leading/mentoring.


February 2010 – July 2010

Senior SQL Server Development Consultant

(6 month Contract)

HSBC International Banking, London

All financial institutions in the UK are required by law to deliver and have on hand at any time a complete suite of reports on what is the state of current liquidity. The reports are required by the Financial Services Authority and must consolidate all areas of the business. HSBC has two area requiring consolidation its Retail Bank business and the Global Markets and Investments.

Required Responsibilities:

·     To build a team of top rate specialists capable of a demanding complex requirement and extremely high stress and high profile project.

·     To offer design and development advice in consolidating over 100 data sources and feeds using SSIS.

·     To provide expertise in development practices, development team coordination and Microsoft database development delivery.

·     To deliver a complex data consolidation layer feeding into Liquidity Program before strict deadline and without defects.

·     To define mapping and metrics for 72 key required measures for FSA and Basel III.

Solution Synopsis:

·     The solution is built upon Microsoft SQL Server 2008, with 500 + SSIS ETL packages, collating market data feeds, source system data, market data, ratings data and currencies. The data is initially house in a stage database and SQL procedure transform the data into a data warehouse financial system (FinArch) . The final results are synchronised with Liquidity program and the batch is run daily and according to bank testing, quality and production support requirements.

Role Dimensions:

Investment Banking, Data Warehouse, Finance, Asset Classes, Data Consolidation, ETL, Team Leading/mentoring.


December 2009 – February 2010

Business Intelligence Consultant

(3 month Contract)

Future Entertainment S.a.r.l. (Virgin Media Group), Luxembourg

Future Entertainment manage the Premium, View on Demand and Pay Per View television content for the UK cable TV provider Virgin Media and their 10 million customers, from a base in Luxembourg. For each area of the business Operations, Commercial Development, Marketing and Customer Fulfilment a clean and mature investment has been initialised in a consolidated flexible business intelligence solution, to combine television performance monitoring with client estate and financial reporting.

Required Responsibilities:

·     To collate and confirm requirements, orchestrate a release plan and manage expectations and missing resources.

·     Design and plan a solution with Microsoft SQL server 2008 business intelligence products to meet requirements for the management information and customer relationship management.

·     To develop the solution, providing automated data transfer, regular reports and an advance OLAP analytical environment.

·     To conclusively document the solution and manage testing and deployment.

Solution Synopsis:

·     The solution is built upon Microsoft SQL Server 2008, with SSIS ETL packages, a SSAS OLAP cube and numerous interactive reports upon Reporting Services combining legacy large CRM system data with disparate file data. A working Performance Point solution was set up for score carding and KPI alerts. A full report suite for estate, product and account management is in production.

Role Dimensions:

Television, Media, Marketing, OLAP Design, ETL Development, SQL Server Consultation.


June 2009 – November 2009

Business Intelligence / SSAS Consultant

(5 month Contract)

The London Stock Exchange Group, London, UK

Baikal is a new start up company owned by the LSE group providing a new raft of pan European trading products specifically in the provision of a Smart order router, a Dark Pool Trading market and a strategic crossing application. The company has gone live this year as a broker service with an expectation to begin trading combined newly purchased market Turquoise early next year. To compliment the products a full BI suite is to be implemented within short notice and having to remain flexible during early stages of trading. It must be tested according to rigorous standard and offer full recollection and analysis of the company references and transactions.

Required Responsibilities:

·     To design and plan a solution with Microsoft SQL server 2008 business intelligence products to meet requirements for the management information, surveillance and well formed market checks.

·     To develop the solution, providing automated data transfer, regular financial reports and an advance OLAP analytical environment.

·     To provide consultation and training and ensure tight quality assurance requirements for service delivery are met.

·     To conclusively document the solution and manage testing and deployment.

Solution Synopsis:

·     The solution collected multiple overnight and real time feeds from trading systems (Tradelect, Smarts and Fidessa) and disparate updatable sources such as rates, fees and references from a Teradata system, CSV files and streamed messaging, via an integrated modular SSIS solutions fired via ControlM. The data was stored in a staging data store that transformed into a dimensional data warehouse and complimentary OLAP database and cube. A series of dynamic connections and required views were set up with Performance point and the majority of canned reports were delivered using reporting services; however the heavy brunt of the analysis made available through live connection with Excel to a cloned presentation OLAP cube. The solution used complex ETL processes allowing for simpler MDX and a faster cube processing time. The solution was design to be highly available and fully recoverable using very large data sets.

Role Dimensions:

Stocks, Equities, Instruments, Markets, Currencies, OLAP Design, ETL Development, SQL Server Consultation.


Apr 2009 – June 2009

Migration and CMS Database Developer

(3 month Contract)

RTE, Dublin, Ireland

RTE are the combined state Radio and TV broadcaster and commercially driven media corporation for Ireland. With a very prominent web publishing estate, teletext service and television production capabilities, the corporation owns numerous data driven applications and editorial management systems. During early 2009 a number of enhancement projects were initiated delivering new products within minimum cost and resources.

Required Responsibilities:

·     To advise, design and administer solutions for an Audio Visual Editorial Content Management System

·     To conduct a considerably large migration from SQL 2000 and DTS processing to SQL Server 2008 and SSIS.

·     To provide consultation on Microsoft SQL Server 2008 product suite and best practices in database development, administration and management, making best use of available resources and installing maximum efficiency to support IPTV implementation.

·     To update legacy XML data handling processes with higher performance methods.

·     To advise on user application development for CMS, Live Statistics, News Reels, Live Data Feeds and Web Analytics.

Role Dimensions:

Media, Content Management, Database Development, MS SQL Server 2008, SSIS, Mirroring, XQuery, ASP .NET 3.5, C#


Jan 2009 – Apr 2009

Business Intelligence ETL Project Development Specialist

(4 month Contract)

P&O Ferries, Dover, UK

P&O are the UK’s primary passenger and freight shipping provider. A current project is underway to modernise the management systems of the company, this extends to a business intelligence initiative to be built in MS SQL Server 2008, Analysis Services and Cognos 8.4.

Required Responsibilities:

·     Design and develop a integrated ODS, Data warehouse, OLAP and business intelligence solution.

·     To provide consultation on Agile development methods, Data and ETL testing, infrastructure implementation and training of operational teams.

·     To provide technical and commercial expertise in the use of MS SQL Server 2008, SSIS, SSAS and Cognos 8.4. Building a series of standard financial dashboards and system monitoring reports with in Cognos and building a sample cause and effect KPI monitoring system.

Role Dimensions:

Business Intelligence Development, Data Warehouse design and modelling, MS Analysis Services 2008, MDX, SSIS, Cognos 8.4, ASP.NET 2, C#


Mar 2008 – Jan 2009

Business Intelligence Team Lead – Scrum Master

(10 Month Contract)

British Sky Broadcasting Plc (BSKyB) -London UK

Sky TV is a subscription television service in the UK and the Republic of Ireland. It produces TV content, and owns several TV channels. 40 % equity is owned by News Corporation. Other products provided by Sky are Telephone, Broadband, Gaming and Email services. The Online Business Unit during 2008 is redeveloping the, Sky News and Sky Sports web portal estate aimed at being the third most used home page in the UK.

Required Responsibilities:

·     To act a solution expert and product stream manager to a series of business intelligence and web analytics data requirements.

·     To facilitate feasibility analysis, gain detail to the requirements and to plan delivery of development.

·     To design and manage agile development of multiple streams according to a capital expenditure budget reporting to programme.

·     To recruit and manage a team of skilled developers and analysts and build resources and toolkit.

·     Design and develop a series of media rich data viewing applications and reports (Crystal Excelsius, Business Objects, PHP, MOSS 2007)

·     Implementation of an Insight TV Channel (Not external).

·     Implementation of MOSS 2007 and development of the site to meet the business units’ communication requirements.

·     Large web estate tagging analysis, implementation and third party co-ordination (Omniture).

·     Design and development of a Web Analytics Data Warehouse combining very large datasets from Hitbox, Google, Ad servers, SkyView, Broadband traffic , the CRM system and Single Access Sign on databases.

·     Design and co-ordination of the warehouse data into the high spec DiscoverOnPremise mining tool.

Role Dimensions:

Media, Web Analytics, Scrum Master, Agile Development, BI Project Management, MOSS 2007, Omniture, Oracle 11i, Oracle Warehouse Builder, PHP, Flash


Nov2007 – Sep 2008

Microsoft Business Intelligence Specialist

(10 Months)

Vantis Business Services Plc - London UK

Vantis Plc is one of the AIM listed UK top accounting, tax and business advisory group on an aggressive growth initiative. The business data is coordinated through a billing engine (Practice Engine), a CRM application (Interaction) and ERP solution (Navision).

Required Responsibilities:

·     To identify business value from a data mining and modelling initiative, defining MI objectives, KPI’s

·     To design and build a dimensional data warehouse for all billing, time and client data (Kimball method, SQL Server 2005/2008).

·     To build an an OLAP database and construct KPI and mining displays (SSAS, Performance Point 2007, MDX, DMX)

·     To build all ETL processes and manage mapping, modelling and deployment. (SSIS, Visio)

·     To install user interfaces to view canned month reports, executive dashboards, scorecards and analytical platforms (Excel 2007, Performance Point, SharePoint 2007, Reporting Services)

Role Dimensions:

SQL Server 2005 Database development, ETL SSIS Integration Services Package design and development, SSAS, Performance Point 2007, Time Billing, Data Warehousing mapping and modelling, Navision.


Mar 2007 – Jan 2008

ETL Specialist (SSIS)

(10 Months – Europe Based)

GMAC RFC (Residential Capital) Continental Europe - Den Haag, Netherlands/ Wiesbaden, Germany / Barcelona, Spain

GMAC Residential Funding Corporation is a subsidiary of GMAC Financial Services and provides innovative capital solutions to businesses in a variety of markets and residential mortgages to the US, UK and Central Europe. During 2007 the Central European Capital markets group embarked on numerous data initiatives driven by crucial sales and estate management, having obtained a net income of €2.5 billion in the company’s first two years of operation.

Required Responsibilities:

·     To train and mentor three small development teams based in Germany, Spain and The Netherlands in ETL development best practices and methodologies, using MS SQL Server 2005 Integration Services (SSIS) acting as lead developer.

·     To install practices and documentation procedures, enhancing the ETL design capabilities of the technical architects.

·     To set up full testing, QA and deployment procedures with release control and User Acceptance.

·     Delivered numerous highly complex SSIS packages for population of a Mortgage model Data Warehouse designed for hedging and estate data analysis across Central Europe Capital Markets, building Dashboards to present information with interactive environment.

·     Ensured robust processes and procedures were in place with conventions, best practices and SOX compliance.

Additional Endeavours:

Emergency Hedge fund and Pool Tracker data process development for the Dutch GMAC Subsidiary.

Role Dimensions:

SQL Server 2005, SSIS Integration Services Package design and development, Banking, Hedging, Capital Funding, Data Warehouse mapping and modelling, ETL best practices and conventions.


Nov 2006 - Feb 2007

Business Intelligence Business Analyst

(4 Month Contract)

LVE, Liverpool Victoria Insurance - Bournemouth/Croydon, UK

LVE is an insurance brand providing mainstream insurance services. The company was due to start a major marketing campaign in the UK as LVE during 2007. With a new Sales and Quote system being delivered in early 2007 understanding of the BI requirement and a plan of implementation was to be documented to modernize the Liverpool Victoria BI Technology.

Required Responsibilities:

·     To offer options in the design and specification of an Oracle 10 g Enterprise Business Intelligence and Data Warehousing platform to be implemented via an Indian third party vendor.

·     Requirements Gathering, Specification documentation creation, workshop management, vendor management.

Role Dimensions:

Insurance, Business Analysis, Project Management, Requirements Analysis, Data Warehousing, Offshore Development Management


May 2006 - Feb 2007

Business Intelligence (MIS) Team Lead/Designer/Consultant

(11 Months)

Lloyds TSB Insurance - Bournemouth/Newport, UK

Direct Insurance is a primary insurance provider to the UK with products offered in Home, Motor, Life and Financial insurances. Business is operated through numerous call-centres and an extensively web portfolio. The company operates a mature MI and data provision department, based upon a highly restrictive environment, providing information to all levels from board pulse reports to call centre staff daily sales statements and third party insurers.

Required Responsibilities:

·     To design and present a specification for a Business Intelligence and Data Warehousing platform to be implemented as a part of a complete modernization program during 2007.

·     To dissect undocumented processes and improve the relationships between customers and MI department.

·     To identify quick win opportunities and offer tactical and strategic plans for development.

·     Implementation of data collection and transformation (DTS / SSIS) from multiple departments

·     Design and development of an insurance model reporting data warehouse. (SQL Server, SSAS 2005, MDX)

·     Implementation of customizable and scalable report scheduling tool for rapid multi report deployment, online analytical querying and distribution hierarchy management to provide commission and incentive payment system with KPI Monitors, score-carding and staff tracking statements.

Additional Endeavours:

·     Redevelopment and automation of the manual KPI based sales and staff payment system.

·     Implemented an additional Business Intelligence tool/component to provide multi user OLAP analysis, combining live and historic data and promoting alternative angles to mine the data (SSAS).

·     Provision of a rich animated suite of customizable Flash based reports both high and low brow, for wall screens and plasma displays.

Role Dimensions:

Project Management, Business Intelligence Consultation, Implementation, Data Analysis, Database & application development T-SQL, MIS, MS SQL Server, SSIS, VBA, Scheduler, Flash Animated Reporting.


Feb 2005 - April 2006

Automated Reports and Centralized MIS Developer

(6 months Contract + 8 Months Extension)

Fitness First Ltd, Poole, Dorset

Fitness First Plc was purchased from the FTSE by a capitalist investment company in 2002 and then sold to BCP in late 2005. Fitness First has the largest estate of health and leisure clubs in the world and has the second largest stake in the global fitness market. As part of a regeneration program in 2004 a bespoke point of sale transactional processing system was rolled out to every Fitness First Club worldwide.

Required Responsibilities

·     Designed and implemented a complex ETL process to collect data from 300 + sites (DTS / SSIS), later to enhance the process to a Pan-Europe real time centralisation process. (SSIS, XML, MSMQ)

·     Designed and developed a customer activity and retail data warehouse. (SQL Server 2005)

·     Development of a suite of club system based on demand reports to provide local immediate performance tracking and vital business statistics to enhance operational capability. (Crystal Reports)

·     Implementation of a business intelligence platform for high-level dashboards, Analysis Cubes for trend analysis and detail accounting. (SSAS 2005, Business Objects Enterprise XI R2, Web Intelligence)

Role Dimensions:

Retail, Sports & Leisure, Automated Payment Systems, Management Information, Business Intelligence, Project Management, Business Objects Enterprise XI R2, OLAP, Data-Warehousing development and maintenance, SQL Server 2005, Erwin


Nov 2003 - Dec 2004

MI Analyst Developer / Business Analyst

(3 Month Contract + Extension x 5)

Barclays Bank Plc / Accenture (Enable), Knutsford Cheshire

Barclays Bank is one of the 'Big 4' UK clearing banks, of which is responsible for the processing and clearing of £3 Billion worth of cheques every year via it's vendors. The Proof of Deposit Rollout program was an extremely high profile series of projects to restructure the clearing process through all of Barclays' 1700 branches across the UK.

Required Responsibilities

·     To capture and analyze detailed user requirements and feasibility for tactical and strategic MIS solution, identify sources; manage third party suppliers and Barclays Data Warehousing Services.

·     To explore solution and design, implement and administer tactical MIS utilizing the Barclays intranet/web/networked reporting portals (Business Objects, Hummingbird BI Query) and implement for 1700 branches, with very large data flow and be accountable for the £3 Billion of voucher clearing that occurs on each year.

·     Delivery of a suite of tactical business intelligence dashboards with analytical commentary and KPI tracking - Daily and Weekly Dashboards (Crystal Reports, Business Objects and MS Excel) and rollout program analysis and program reporting (PowerPoint commentary and Ad-hoc SQL querying).

Additional Endeavours:

·     Development and management of complex initiatives to provide tracking solutions for clearing processing errors (missing and returned cheques).To design and build an operational Workflow Management System/Task Tracker and MI reporting tool for the 100 user+ call centre.


Jun 2003 - Nov 2003

MIS Analyst Developer

(6 Month Contract)

TNS, Welwyn, United Kingdom

TNS is a leading provider of secure communication networks for the transaction industry. With the HQ in Reston, Virginia, TNS has offices in 11 countries worldwide, with a communications and data centre in Sheffield and Banking ATM, POS and Cell-phone Pre Pay specialist data centre.

Required Responsibilities:

·     Delivery of solution to implement and administer Crystal Reports/Enterprise 9 with appropriate customizing of the packaged online reporting application and construction of the hardware to enable online reporting.

·     Design of a multitude of complex Crystal Reports with associated SQL stored procedures, highly presentable.


Jan 2001 - Jun 2003

MIS Analyst Developer / Business Analyst


TQ3 Travel Solutions, Camden, United Kingdom

TQ3, now BTI is a Global Business Travel Management Company. At the time was the third largest business travel management company in the world. The company turnover in its second year netted €7 Billion and has grown to 1600 offices and 17,000 employees based across 60 countries.

Required Responsibilities:

·     To work up to being the principle contact for all MIS development and management of development & delivery of MIS & database solutions across 60 countries, including Online Booking Tools, CRM applications and Business Intelligence.


Nov 1998 - Dec 2000


Sailing, travelling and working in Australia and New Zealand with Aerospace Industries returning to UK in 2000.



Sept. 1995 - Nov. 1998


Kingston University (Kingston-upon-Thames, England)

Courses Studied:

Technology Foundation Course & B.Sc. degree in Aeronautical Engineering

Modules: - Thermodynamics, Electronics and Avionics, Automotive Engineering, Mechanical Engineering, Aerospace Design, Manufacturing and Processing, Materials Technology, Mathematics, Business and Marketing, Computing and IT.

Training: Extracurricular language courses; Editor of the University Weekly Newspaper; business management, interviewing technique and meeting management training- (NUS training).


Sept. 1988 - July 1995


St Peters School and Sixth Form (Bournemouth, England)

Qualifications obtained:

A Level - Art & Design, General Studies. AS level - Mathematics

GCSE - Mathematics, Physics, Chemistry, Biology, English Language, Art & Design, Business Studies, French, Religious Studies, Geography, English Literature


Skills Summary Continued:

·     Application development using Eclipse, Macromedia Studio suite Dreamweaver, Visual Studio, .NET, ASP.NET, HTML, XML, PHP, JavaScript and Web page design fundamentals.

·     Knowledge of hardware, network architecture and technical processes of information delivery with databases, connectivity, security and internet/intranet based systems. (Clustering, Database Connectivity, Web servers IIS, Apache, Terminal Services, File Transfer, etc.)

·     Expert in MS Product Suite MS Project, Visio, Macromedia Suite.

·     A keen parent, sports enthusiast, and boat owner; interested in aviation and often indulges in golf, squash, snow sports and water sports. In the past embarked on many various demanding activities; travelled extensively; Grasped many international diplomatic, social and language skills.

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